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Frequently Asked Questions

We summarize questions our customer may ask, for more enquiries, please refer to contact us page.

現代醫院大樓

How can I arrange an outpatient to Far Eastern Memorial Hospital?

If you enroll in National Health Insurance (NHI), please make an appointment via FEMH official webpage or dial: (02) 8966-7000 ext. 9000. If you are foreign nationals without NHI, you can either make an appointment as shown above, or contact us for arrangement.

2

How to contact International Medical Center?

You can contact us via phone at 886(0)2-8966-7000 ext. 1679, or via email: ips@femh.org.tw.

We are also on social media such as LINE and WhatsApp, please refer to contact us to scan the QR code.

3

What kind of service does International Medical Center offer?

We offer general international service, coordinating medical travel and second opinion and/or telemedicine for foreign customers. We also provide visitor guide for our customer to be familiar with the surroundings.

4

What documents to provide if I want to arrange a medical travel to Taiwan?

Please let us know your current situation & email us medical records (e.g. medial history summary notes, referral letter) and/or examination reports (e.g. X-ray, CT, MRI, ultrasounds, blood checks). Our team will review it and provide recommendations, as well as quotations for the intended treatments.

5

Can I request a consultation before making a decision to fly to Taiwan for medical travel?

Yes, we offer second opinion and/or telemedicine service. Please refer to telemedicine for more information.

6

Does International Medical Center provide assistance for applying Taiwan visa?

Yes, our team provides assistance for visa application. We will provide treatment plan and related documents needed once the medical travel plan is confirmed.

7

Can I choose my doctor?

Yes, please let us know your request and we will accommodate it as much as we can.

8

Does International Medical Center accept patients with insurance coverage?

We partner with several insurance providers, please check our partners for more information. If your insurance coverage is not included in the list, please check with your insurer of how to proceed further.

9

Can I pay the fee by credit card?

Yes, we accept cash, credit card (Visa, Mastercard, JCB, UnionPay, American Express, Apple Pay, Google Pay, Samsung Pay), and bank transfer. For making payment step smooth, please double check with our team beforehand.

No 21, Sec 2, Nanya S. Road, Banqiao Dist., New Taipei City 22060, Taiwan

Tel: +886 (0)2-8966-7000 ext. 1679

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